At Second Alarm Creations, we provide professional laser engraving and cutting on wood, acrylic, leather, glass, and metal for custom signage, awards, gifts, and prototypes; precision vinyl lettering and full-color vinyl graphics, and promotional materials; dye-sublimation printing for durable, photo-quality designs on polyester fabrics, mugs, plaques, and hard substrates; and complementary services including design consultation—delivering fast turnarounds, consistent quality, and tailored solutions to meet both personal and business needs.

You can reach us anytime via our contact page, email, or a phone call. We aim to respond quickly—usually within one business day.

Getting started is simple. Reach out through our contact form or schedule a call—we’ll walk you through the next steps and answer any questions along the way.

***ALL CUSTOM ORDERS MUST BE PAID IN FULL BEFORE THEY WILL BE ADDED TO OUR WORK QUEUE. ***

When you have a project in mind, please contact us using our contact form to ensure we can accommodate your idea. Be descriptive and include pictures/links to make the design process smooth.

We will begin to work with you to develop a proof for your approval - please note you may make changes to design/text a few times without an extra charge. Multiple changes will delay turnaround time.

Once the quote/proposal is approved, an invoice will be sent to your email. After the invoice is paid in full, your project will be started.

All orders are unique and our workload varies day to day. Typically your order will be ready to ship within 3 weeks depending on the size of the order. If you need your order sooner please, add the rush order listing to your cart at checkout. To rush your order the fee is $25. Before placing your order please send an email to secondalarmcreations@gmail.com

Due to the nature of our work and the fact that orders are begun almost immediately, we allow 24 hours for order cancellations at this time. Please keep this in mind when making your purchase. With custom requests a proof will be sent for your review, changes can be made at that time and a new proof will be sent for final approval.

While we do not accept returns, if you encounter any physical issues with our products, please contact us at secondalarmcreations@gmail.com and we will resolve the issue. No refunds will be given unless your order is cancelled within 24 hours of placement.

We offer flexible pricing based on project type and complexity. After an initial conversation, we’ll provide a transparent quote with no hidden costs.

We combine a thoughtful, human-centered approach with clear communication and reliable results. It’s not just what we do—it’s how we do it that sets us apart.

SVG format is the best however, we will accept JPG and PNG’s.